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So Your Device is Going Smart: How To Improve Its Onboarding Experience

Smart Home Products
  • where is the data transmitted and stored?
  • did the device set up correctly?
  • is there something a user should know or do to avoid compromising their data?
  • optical disc drives are no longer popular
  • user guides require localization if your device is distributed abroad
  • if the device allows firmware upgrade or pairs with an app, most probably, the user guide will get outdated even before it hit your users’ homes.

Three Rules of Perfect Onboarding

Ring Door Bell
SmartBro

Four setup layers of smart device onboarding